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Parallel Justice Specialist

For City of Burlington
General Purpose

This position is responsible to provide direct service, case management, referral and advocacy services for victims of crime not met by other programs; and to recruit, train and supervise program volunteers and interns. The position is based out of the Burlington Police Department.

Essential Job Functions

Essential Functions:
Direct Service/Case Management

  • Review, identify, assess and prioritize police reports that are applicable to Parallel Justice program and contact victims within 72 hours after the report is filed.
  • Assist victims of crime in determining specific needs and methods to access appropriate resources after a crime.
  • Provide general assistance to crime victims that are not currently served.
  • Work as a team with Parallel Justice Specialist counterpart at the Community Justice Center and community partners to develop creative solutions where resources do not currently exist elsewhere for victims.
  • Work in partnership with regional and state victim advocates to attain and coordinate services for victims.
  • Update data and case notes accurately and in a timely fashion
  • Solicit, document, and analyze feedback from victims served in a timely fashion.
  • Assist in community outreach campaign to raise awareness about the impact of crime, the services offered by Parallel Justice program, and how community partners can help victims.
  • Solicit businesses for donations and discounts for the benefit of victims served.
  • Provide training to Burlington Police Officers in Parallel Justice program services and referral methods, and encourage continued dialogue to ensure follow-up services are offered regularly to victims through Parallel Justice.
Parallel Justice Commission
  • Identify cases that meet the criteria for Parallel Justice Commission, and prepare and coach victims to prepare statement and presentation at Commission meeting. 
  • Analyze program cases, data and trends and report back quarterly to the Parallel Justice Commission.
  • Identify policy changes when appropriate regarding how partners collaborate and communicate.
  • Manage the development of volunteers and intern training and training resources while providing ongoing skill-building opportunities.
  • Recruit, screen, train, and supervise interns and volunteers while assigning, advising, and overseeing their case management work.
  • Supervision of Americorps Service Members as needed.
Non-Essential Job Functions:
  • Performs other duties as required.


Qualifications/Basic Job Requirements


  • Bachelor's degree in Human Services or related field, plus two years of relevant experience, or six years of a combination of education and experience in victim advocacy, case management, or other pertinent discipline required.
  • Ability to work among police officers within Police Department
  • Demonstrated knowledge and familiarity with crime victim issues.
  • Demonstrated knowledge of restorative practices.
  • Ability to understand the criminal justice system and the variety of experience of victims within it.
  • Proficiency in Microsoft Office, including Word, Access, and Outlook.
  • Ability to communicate effectively, accurately and concisely both orally and in writing.
  • Strong cultural competency and experience in working with diverse populations.
  • Demonstrated knowledge and familiarity with Burlington's local government and law enforcement agencies.
  • Understanding of complex governmental systems.
  • Willingness to grapple with ambiguity and uncertainty.
  • Strong analytical, discernment, and problem-solving skills.
  • Ability to deal effectively with a wide range of individuals and groups, including strong formal and informal negotiation skills.
  • Demonstrated ability in public speaking, meeting facilitation, and training.
  • Demonstrated familiarity with case management functions and principles.
  • Ability to establish and maintain effective collaborative relationships with diverse parties.
  • Must successfully pass a background check.
  • Self-reflective.
  • Ability to work individually and as a member of a team.
  • Ability to actively support City diversity, equity, and cultural competency efforts within stated job responsibilities and work effectively across diverse cultures and constituencies.
  • Demonstrated commitment to diversity, equity and inclusion as evidenced by ongoing trainings and professional development.
  • Regular attendance is necessary and is essential to meeting the expectations of the job functions.
  • Ability to understand and comply with City standards, safety rules and personnel policies.


Additional Information

The City of Burlington will not tolerate unlawful harassment or discrimination on the basis of political or religious affiliation, race, color, national origin, place of birth, ancestry, age, sex, sexual orientation, gender identity, marital status, veteran status, disability, HIV positive status or genetic information.  The City is also committed to providing proper access to services, facilities, and employment opportunities. 

Applications for this position are only accepted on-line at

For accessibility information or alternative formats, please contact Human Resources Department at 865-7145.


AmeriCorps, Peace Corps and National Service alumni are encouraged to apply.

Nov 26, 2018
Dec 12, 2018