Parking Enforcement Officer
- General Purpose
This position is responsible for enforcing parking regulations in the City of Burlington by issuing tickets and towing illegally parked vehicles. Additionally, this position responds to inquiries from the community regarding parking information and other City services.
- Essential Job Functions
- Walk assigned area routes and identify expired parking meters during set business hours and issue tickets for meter violations.
- During parking bans work with towing vendors and other city departments to ensure expeditious and effective street sweeping and plowing operations.
- Identify, issue tickets and tow vehicles parked in posted prohibited area zones, i.e. truck loading, handicapped, no parking, etc.
- Identify, issue tickets and tow vehicles for City ordinance parking violations, i.e., blocked intersections, fire hydrants, crosswalks, driveways, etc.
- Identify and tow vehicles from the Parking Unit's Scofflaw list.
- Collect record and return cash-money for payment of Scofflaw fines.
- Respond to questions and inquiries from the general public, and provide information regarding parking regulations, procedures, directions and other City services in a professional manner.
- Complete all forms and logs in accordance with Department policies and procedures.
- Maintain accurate records of all work activities including but not limited to tickets issued, vehicles impounded.
- Relay complaints received including but not limited to; missing signs, dead animals, broken traffic control signals, traffic accidents and medical calls to Department clerical staff.
- Act as administrative support for Department Parking Tickets Clerical staff.
- Make daily deposits to Clerk Treasure's office of all payments received such as but not limited to; parking fines, Scofflaw fines, mail deliveries and permits.
- Collect daily payments from towing vendor for parking enforcement office.
- Identify abandoned and or un-register vehicles and follow departmental procedures to have vehicles removed.
- Respond to subpoena to testify in court as needed.
- Conduct Vehicle Inspection Number Certification as needed.
- Follow direction of all Police Supervisors.
- Provide regular and support assistance to police offices as requested.
- Assist with training new staff as needed.
- Perform other duties as required.
- Qualifications/Basic Job Requirements
- High School Diploma or equivalent.
- Valid Driver's License.
- Must have no prior felony or serious misdemeanor convictions.
- Must successfully pass written examination, panel interview, and background investigation.
- Must be able to walk and remain standing for long periods of time, (7-12 hours per day.) -Ability to hold and operate two-way radio.
- Ability to work in all weather conditions.
- Ability to work evenings, overnight, holidays and weekends.
- Ability to obtain and maintain a valid Vermont State Driver's License.
- Ability to exercise judgment with regard to the interpretation of City ordinance including but not limited to, parking regulations.
- Ability to communicate effectively both verbally and in writing.
- Ability to actively support City diversity, equity, and cultural competency efforts within stated job responsibilities and work effectively across diverse cultures and constituencies.
- Demonstrated commitment to diversity, equity and inclusion as evidenced by ongoing trainings and professional development.
- Regular attendance is necessary and is essential to meeting the expectations of the job functions.
- Ability to understand and comply with City standards, safety rules and personnel policies.
- Ability to interact with co-workers and public in a professional and courteous manner.
- Ability to deal with stressful and confrontational customers in a professional manner.
- Additional Information
The City of Burlington will not tolerate unlawful harassment or discrimination on the basis of political or religious affiliation, race, color, national origin, place of birth, ancestry, age, sex, sexual orientation, gender identity, marital status, veteran status, disability, HIV positive status or genetic information. The City is also committed to providing proper access to services, facilities, and employment opportunities.
Applications for this position are only accepted on-line at https://www.governmentjobs.com/careers/burlingtonvt
For accessibility information or alternative formats, please contact Human Resources Department at 865-7145.
WOMEN, MINORITIES, VETERANS AND PERSONS WITH DISABILITIES ARE HIGHLY ENCOURAGED TO APPLY. EOE
AmeriCorps, Peace Corps and National Service alumni are encouraged to apply.