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Apple Certified Technician

For Small Dog Electronics

Small Dog Electronics is seeking a friendly, dynamic Apple Certified Technician to join our staff full time at our Flynn Ave, Burlington, Vermont location. This is a Monday - Friday position with benefits.

RESPONSIBILITIES

  • Basic to advanced troubleshooting and repair of desktop and laptop Apple computers; including repairs of mother board, displays, power and basic parts, software installation
  • Diagnose and resolve customer issues quickly and accurately
  • Managing workflow in a fast-paced environment
  • Ability to multitask
  • Email correspondence and follow-up with customers
  • Providing the best customer service experience to strengthen customer loyalty, we aim to be "always by your side"

 

SALARY/WAGE AND BENEFITS

Based on experience, plus commissions.

  • company-contribution health insurance (90% company-paid premium)
  • company-paid dental insurance (100% company paid)
  • earned paid time off (CTO)
  • 401k eligible after six months, with company match
  • Free street parking / on bus route

 

QUALIFICATIONS / REQUIREMENTS:

A fierce commitment to customer service, knowledge of and passion for Apple products, keen attention to detail, and someone who enjoys working with people. Our service department is open Monday - Friday from 10-6

Relevant field preferred with 2 years technical experience working with computer hardware/software repair. Must possess good critical thinking skills essential for troubleshooting hardware and software issues. Good working, hands-on, knowledge of basic laptop/desktop repair, software installation and general IT concepts.

Send resumes to jobs@smalldog.com

We celebrate diversity and are committed to creating an inclusive environment for all employees. Small Dog Electronics is an equal opportunity employer.

Sep 07, 2022
Oct 7, 2022
Burlington, VT
Send resumes to jobs@smalldog.com