Financial/Micro Business Development Coach
The coach will assist clients to reach financial stability through both the Growing Money Program and the Micro Business Development Program (MBDP). In both programs, the Coach assists clients to create financial stability through one-on-one coaching, financial classes, and appropriate referrals. Within Growing Money services, the Coach will assist clients with spending, banking, savings education and skill development, debt reduction, and management of financial crisis situations. Within Microbusiness Development services, the coach is responsible for client intake, assessment, client interviews and business coaching, business plan development and market research, loan packaging assistance, small group facilitation and training, record keeping and data input, and reports. Both programs involve community outreach/marketing and other administrative activities as needed.
Summary of Essential Job Functions Participant support duties: Interview prospective participants to determine eligibility and conduct assessments for referrals for services Provide one-on-one financial coaching to assist participants with credit and related financial concerns.
Areas of coaching include but would not be limited to:
• Pulling and reviewing credit reports and FICO scores
• Creating and implementing spending and credit plans
• Assisting participants with activities that result in improved credit scores and reduction of debt
• Helping participants with understanding financial concepts, use of financial tools and access to financial resources
• Set financial goals with clients and help them implement strategies to stay on track with those goals.
• Help clients make short term financial decisions in midst of crisis • Help clients plan best uses for limited income (ex: paying to maintain essential living, rather than unsecured debts)
• Create and review budgets and credit building plans with goal of helping clients access affordable housing (Rent Right)
• Help low income clients identify and make use of needed forms of public assistance in order to make better use of available financial resources (food shelf, food stamps, Medicaid, etc.…)
• Help clients advocate for themselves when in financial crisis and understand their rights with creditors and debt collectors
Conduct credit and financial education classes for program participants
Refer participants for additional services to other CVOEO programs and other service agencies, as appropriate
Conduct follow-up activities, including surveys and credit report reviews, with participants, as directed
Act as a liaison between various business resources
Schedule interpreters and have a comfort in working with them
Participate in statewide MBDP meetings, communications and development
Travel as needed within the four county area to meet with clients,
Participate in professional growth opportunities offered by the program, including training in the area of credit services.
Stay current on developments and trends in the area of credit and financial education, especially as it applies to social service populations
Participate in team building and team activities to further program goals
Participate as needed in the research, planning, development and evaluation of new program approaches, systems and initiatives
Maintain a professional, disciplined, courteous and friendly attitude
2. Program marketing and recruitment duties:
Help recruit participants for and market the services of the Growing Money Program and Micro Business Development Program.
3. Administrative duties:
Ability to use standard office equipment – computer and printer, fax, copier, etc.
Input data and extract reports from databases Help with producing reports as needed
Maintain accurate, organized and confidential participant data files
Provide normal office support: answer the telephone, attend meetings, schedule classroom space, etc.
Volunteer management (helping them settle in for classes, preparing class materials)
Other duties as requested