Home Education Counselor
The Home Education Counselor is part of the Home Education (HE) team which assists customers of the HomeOwnership Center to meet their housing goals through education, counseling, and mentoring. The HE Counselor will deliver efficient and effective education, counseling, and coaching services. These will be provided to individuals and households in order to meet home education needs throughout the housing continuum from financial capability to home buyer education to post-purchase and. Services will be provided in one-on-one and group settings.
Provide one-on-one Home Purchase counseling in order to develop mortgage-ready buyers. This counseling includes all aspects of pre-homeownership planning such as understanding credit, budgeting and savings, shopping for a home, lending/mortgage guidelines and post-purchase requirements to ensure successful home ownership.
Provide Homeowner Services including one-on-one counseling to address budgeting, credit and savings, and individual problem solving to support successful long-term ownership.
Provide one-on-one coaching to participants in our eviction prevention program On Track, as well as the Ready Set Rent! (RSR) program and other tenant based educational programs. This coaching includes a thorough review and explanation of credit, creating / improving money management techniques, creating systems and setting goals. Also includes internal collaboration with CHT’s Property Management Dept.
Responsible for maintaining customer counseling information in hard files as well as timely data input into all applicable data systems.
Present at approx. 3-5 evening and weekend Home Education workshops per month in various locations; (regularly in Burlington & St Albans) and provide one-on-one counseling for approx 50% of total customers per year.
Travels to St. Albans CHT office to provide weekly one-on-one counseling appointments and other needed services for customers in Franklin and Grand Isle Counties.
Assist Home Education Manager with HE curriculum development and implementation.
Collaborate with local and state partners to ensure knowledge and compliance for the program and ensures HOC services meet the needs of these partners.
Participates in organization and special events (i.e. NeighborWorks® Week, community events, sponsorship, and outreach activities.)
Assists with special projects as assigned and other tasks deemed necessary to achieve overall goals and operate a successful program and other duties as assigned.
Excellent communication, active listening, and interpersonal skills. Strong teaching, counseling, and problem solving, computer, technology, writing, organizational and planning skills. High level of professionalism, attention to detail, and ability to exercise confidentiality.
: The Counselor must have the physical and mental abilities to perform the essential job duties listed above. However, reasonable accommodation may be extended to help perform those duties. The job entails long periods of sitting at a desk. There may be prolonged periods of computer work. While performing the essential duties of this job the Counselor may have to use hands and fingers, walk, stand, reach, or lift up to 25 pounds.
Champlain Housing Trust is a non-profit, member-based organization. The work entails significant self motivation. Occasional travel out of state to meetings and seminars may be required.
This job description is not a contract for employment. It is a list of duties and expectations. However, it should not be considered a complete list of expected duties. Duties may be added, dropped, or changed at any time.
The job qualifications may change at any time. Champlain Housing Trust may add, drop, or change any qualifications for the position in order to fit changes in the organization. This job description should not be interpreted as a complete list of job qualifications.
This document does not extend an offer for permanent or continuous employment. Champlain Housing Trust is an at will employer.