Library Assistant Circulation
This position is responsible for performing patron service, technology assistance and general clericalwork at the circulation desk.
ESSENTIAL JOB FUNCTIONS:
Greet and respond to patron requests for information and materials and assistance in person, bytelephone, by email, through web forms or via the Vermont Clover (Inter Library Loan) System.
Provide general patron orientation to Library collections and use of the Library
Direct patrons to appropriate places or to other library staff as needed to best meet the patronneeds.
Maintain decorum for the library per library policies and procedures.
Provide a variety of patron services using a fully integrated automated library system, includingbut not limited to; entering patron data, such as name and address and issuing library cards;recording changes of address/name and using the notes field to record special circumstances,charging library materials in-and-out.
Processing overdue notices and bills to meet deadlines set forth by library systemsadministrator; including but not limited to; telephoning delinquent accounts.
Receiving fines and donations and crediting patron accounts by either cash, check or chargethrough MuniciPay System Use cash register accordingly
Searching the automated catalog to place holds; and process reserves and patron requests forinformation; renewing library books and materials for patrons in-house or over the telephoneusing ILS system. Use and help patrons with the OPAC as needed
Answer phone calls, phone requests, take and distribute messages. Perform ready reference asneeded.
Research, receive order and expend and process library books and materials, check in anddistribute incoming mail, and collect, seal and stamp outgoing mail.
Handle cash receipts and keep records of disbursements and balance cash on hand at the end ofday.
Assist in shelving library materials - alphabetically or numerically - in stacks as needed.
Conduct basic bibliographic research for patrons and displays.
Prepare materials for circulation; i.e. put carts in order, check in.
Research and prepare order form for patron requests and provide correct information forSelectors or inter-library loan department.
Schedule conferences rooms.
Responsible for opening and closing procedure for library.
Report violations of library rules or other conduct effecting library security to supervisor.
Assists with trespass notices as needed. Perform incident documentation through libraryintranet.
Performs necessary data collection and reporting for circulation and reference statistics.
Performs on demand room bookings.
Maintain and create book displays and Bulletin boards. Report violations of library rules or other conduct effecting library security to supervisor. Assistswith trespass notices as needed.
Perform light custodial and grounds maintenance tasks as needed.