The Membership Specialist supports the membership and fundraising work of CHT’s Community Relations team, with a focus on recruiting and renewing new donors. Primary functions include administrative duties, writing, database management, research, volunteer committee support including preparing for meetings and assisting volunteers in their activities, communicating with donors, assisting with grant writing, and other special projects.
Essential Job Responsibilities:
• Annual Appeal coordination. Lead preparation of annual appeal materials, coordinating the mailing of fundraising appeals, and tracking its success. Evaluate donor retention.
• Member and donor recruitment. Implement and evaluate strategies to bring in new members and donors, establish campaigns to increase revenue from new donors/members and build long term relationships between members and the organization.
• Donor Retention. Play a lead role in the planning and implementation of an annual donor appreciation event.
• Database. Manage the donor database functions including data entry, running reports, exporting lists, coordinate with Executive Assistance as needed. Coordinate renewal requests, gift acknowledgements, pledge payments on multiple year pledges, segregate capital versus operating gifts, and online giving.
• Cornerstone Community Event support. Organize food and logistics to support CHT’s signature fundraising event. Support volunteers, CEO and Director of Community Relations to ensure attendance and a successful event.
• Capital campaign support. Provide support to CEO, Director of Community Relations and volunteers to wrap up a capital campaign to create a community center in Burlington’s Old North End. Compile and write minutes, committee tasks for each meeting.
• Support Board Community Relations Committee. Organize regular meetings and communicate to volunteers on the Board and in the community. Support volunteer and staff work, prepare agendas and compile minutes.
• Outreach and Organizational Supports. Broadly support and at times lead informational HopeBuilder breakfasts, Annual Meeting, policy and coalition work, and Board of Directors functions and meetings.
• Volunteers. Work with staff and Board to explore opportunities to develop and implement a volunteer program.
• Grant writing. Research, write or assist in writing grants as assigned.
• 1+ years professional community service, community relations, fund raising, community organizing or related field required
• Bachelors degree in Communications, Social Work, Community Organizing, Marketing, or related field preferred
• Event planning experience preferred
• Must be committed to social justice and CHT's membership-based model of community controlled and permanently affordable housing
• Valid driver’s license and reliable transportation required
• Regular evening and weekend hours are required
Excellent written and verbal communication, interpersonal, computer and technology, active listening and interpersonal skills required. High level of motivation, confidentiality, sound judgment, empathy, and ability to work independently. Group facilitation, knowledge of fundraising and community engagement concepts, and financial skills are a strong plus. High level of self-motivation, positive attitude and ability to contribute to a professional and respectful office environment required.