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Residential Account Manager

For Red Clover Demolition

Red Clover Demolition is a full service demolition and project prep company. We specialize in clearing the way for general contractors, carpenters, and DIY-minded homeowners.

 

Job Summary:

The Residential Account Manager is responsible for building and maintaining positive relationships with new and returning clients; communicating with appropriate parties when problems arise and working to find immediate resolution; creation and completion of follow-up client surveys; and monitoring and working closely with the field team. Pay is hourly base plus commission.

 

Duties/Responsibilities:

  • Maintain a clean and organized company-owned database of current, prospective, and past customers to support marketing and sales efforts
  • Represent RCD at various events, organizations, and associations for the purpose of building relationships that lead to new business
  • Act as company representative and develop community ties to enhance public image and brand of the company
  • Maintain positive relationships with other companies
  • Participate in various industry associations to increase knowledge of marketplace, sales opportunities, the competition, selling techniques and best practices
  • Monitor and work closely with the field team regarding scheduling, completion of projects, and customer service, and ensure that all services provided are of exceptional quality as well as completed in a timely fashion
  • Solve customer issues quickly and effectively

 

Required Skills/Abilities:

  • Excellent verbal and written communication skills
  • Excellent interpersonal and customer service skills
  • Excellent sales skills
  • Excellent organizational skills and attention to detail
  • Excellent time management skills with a proven ability to meet deadlines
  • Strong analytical and problem-solving skills
  • Strong leadership skills
  • Ability to prioritize tasks and delegate when appropriate
  • Proficient with Microsoft Office Suite or related software
  • Proficient with web-based conferencing

 

Education and Experience:

High school diploma or equivalent

Experience in construction and sales preferred but not required

 

Physical Requirements:

This position will occasionally require travel throughout the state of VT

Prolonged periods of sitting at a desk and working on a computer

Must be able to lift up to 15 pounds at times

 

*May be combined with Demolition Tech position

Jun 26, 2020
Base + Commission
info@redclover.com or email Missy Mackin at mmackin@vtworksforwomen.org